Lori Coulter | Made To Order Swimwear

Guarantee and Returns

TrueFit Guarantee and Return Policy

Our team has worked hard to ensure that your made-to-order garment meets your fashion and fit expectations. We stand behind all of our designs and products and guarantee the quality of your swimsuit.

Cancellations and Returns (Web Purchases Only)

  • Prior to production: Web orders may be cancelled until entering the production process.
  • Post production: If you are not satisfied with the fit of your garment or you have changed your mind, you have the option of returning your web order for store credit only.
  • Due to the customized nature of your order, we are unable to restock any returned merchandise.  The made-to-order process is both a science and an art - one that we are perfecting one client and garment at a time! 

 

Cancellations and Returns (In-Store Only - Not applicable to online purchases)

If you are unsatisfied with your in-store purchase, please give us an opportunity to correct the problem. We will alter or remake any unworn suit until it achieves the intended fit as long as you initiate the alteration process within 30 days of the delivery of your suit. A TrueConsultant will assist you in determining adjustments to your swimwear. If you have any questions regarding our fit guarantee and return policy, please email customerservice@loricoulter.com or call us toll-free (877) 727-9879.

  • Prior to production: In-store orders may be cancelled until entering the production process; however, clients will be responsible for a $50 production, consultation and TrueMeasure body scan fee.
  • Post production: If after two adjustments to your in-store purchase, you are not satisfied with the fit of your garment, you have the option of cancelling the order. Please note that the $50 production, consultation and TrueMeasure body scan fee will apply.
  • Due to the customized nature of your order, we are unable to restock any returned merchandise. The made-to-order process is both a science and an art – one that we are perfecting one client and garment at a time!

How to Look Great

Savvy Swimwear Tips

Deep-V halter tops soften broad shoulders and draw attention to your upper torso.

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